Video Loss on Security Camera (How to Fix It)

Video Loss on Security Camera

What are the things you need to know anytime you experience video loss on security camera?

Here are the 12 things you should do if you experience video loss on your security camera:

  1. Quickly check the power supply
  2. Check the cables and connectivity
  3. Check the camera lenses and IR night vision
  4. Check if the firmware is up to date
  5. Check if your software’s are updated accordingly
  6. Check if the camera hardware’s are not faulty
  7. Check the compatibility of your DVR or NVRs with your camera
  8. Check your IP Address
  9. Check your Wi-Fi and bandwidth
  10. Check the quality of the camera you have
  11. Check your camera settings
  12. Check out for power spikes or if your cameras were mounted in the right place

A security camera is very important for surveillance purposes, and it is also useful for tracking crimes and getting useful information on any criminal activity or any ugly occurrence within an environment.

They are useful to security agencies, the court of law, and the general public when it comes to the issue of investigation on any issue that may have occurred anywhere within the city.

With the security camera in operation, you are sure of having footage of everything that happened either in your office or house in your absence. This helps make your house a valid home for habitation. In other words, a security camera is your fourth eye at home when your physical presence is not there.

The first question that comes to mind when an investigation is to take place is if there is any form of CCTV in the environment, this would enable either the police, military, FBI, or the SSS to ascertain the actual situation of the incident that might have taken place and how to go about the investigation.

The culprits are in trouble as long as there is a security camera where they had carried out any criminal activity. They might think they have succeeded but the security camera would duly get them exposed and brought to book to face the tune of the law.

Security cameras are very sensitive gadgets that should not be played with anywhere they are installed, they should always be well maintained, handled with care, and not to joke with so they would be able to give you the right information and footages you may require in the nearest future.

Bearing this in mind, everyone that handles a security camera should know what it takes to do so and how to make good use of it in order to maximize the essence of having a security camera in place, either at home or anywhere it may have been installed for the purpose of surveillance and protection of life and property.

Security Camera Video Loss: An Overview

Video loss on security cameras has been an issue or challenge to so many people, and this a huge problem that must be dealt with and resolved so that you can enjoy all the videos and footages your security camera is supposed to record for you at any time.

Video loss on security cameras happens due to many reasons, which, if not attended to carefully, may go ahead to cause some form of damage to your security camera itself.

In order words, your security cameras may spoil depending on what has caused the video loss. Some video loss on security cameras can be technical or manmade.

Technical in the sense that the settings, hardware, firmware, and software were not paid detailed attention to. Manmade in the sense that you may have used unprofessional to install and fix your cameras’ settings.

Video loss can be classified into camera and monitor. If the video loss is coming from the monitor, then it is a result of your DVR not showing on your screen, which has been connected to.

Monitor camera loss happens when your video is unable to be seen or viewed on your monitor, that is, the TV screen you are using to watch.

Always try as much as possible to pay attention to all this and have you’re your camera video loss resolved with ease.

Disadvantages of Video Loss on Security Camera

There are so many disadvantages of video loss on security cameras, and we will highlight a few of them just for you. They are as follows:

  • Inability to Record Footages: Your cameras would not be able to record or present any videos to you at the time you would want to have a view of them. This can be so bad and heartbreaking to anyone.
  • Unable to Monitor Your Environment: You would not be able to have a proper check and monitor of the environment where you have the CCTV camera installed, and as such, you would not have any information about anything that may have happened, if it persists, you would not know what is happening and if care is not taken you would also not know what may happen in the future.
  • Give Way for More Theft: Hoodlums and burglars would easily make your environment their dwelling place and go uncaught. This would be a bad experience for anyone at anyplace. Once this happens, there would be no more security of lives and properties because the area would become very porous for criminals.
  • The inability for Further Investigation: With no video while the camera LEDs are on or video loss on your security cameras, security agencies would not have any form of tangible information to investigate further and bring the criminals to book according to the law. This would not be good at all.
  • No Insurance Benefits: This would be one of the worst of the disadvantages. If anything happens in an environment and probably your countries’ insurance policy is the type that guarantees some forms of benefits in case anything criminal happens to you. For you to claim these benefits, you definitely need to come with video proof, and since the security camera is showing video loss, there would be no video, and definitely, you would not be entitled to this kind of benefits that comes in the form of compensation for the loss of your property or other things that have insurance cover. Trust me; insurance companies check video footage for evidence.

12 Things to do When your Security Camera Says Video Loss

Here are the 12 things you should do anytime your security camera says video loss, or anytime you experience video loss on your camera:

  • Quickly check the power supply if it’s having any issue
  • Check the cables and connectivity if they are properly connected
  • Check the camera lenses and IR night vision if there are any obstructions
  • Check if the firmware is up to date, if not, update with immediate effect
  • Check if your software’s are updated accordingly, if they are not, update them immediately
  • Check if the camera hardware’s are not faulty
  • Check the compatibility of your DVR or NVRs with your camera
  • Check your IP Address if you are using the wrong IP address
  • Check your Wi-Fi and bandwidth
  • Check the quality of the camera you have
  • Check your camera settings incase the settings has been tempered
  • Check out for power spikes or if your cameras were mounted in the right place

Reasons for Video Loss with Security Cameras

Different reasons are the cause of video loss on security cameras, they can occur in various ways and formats. It could be your CCTV camera showing a blank screen and showing video loss when it is supposed to display contents and footage of all the recordings it captured.

It can also be a result of the loss of connection with the internet and other stuff that are vital that aids the good display of videos on the camera. It can also be a result of the camera tripping off from the sockets and then displaying video loss on the screen.

You could also observe that your DVR is unable to get any pictures because the camera is not functional. All these are some reasons for video loss on security cameras and at the process of this article, we are going to enlighten you more on how to manage such a situation anytime you encounter such.

Here are the major reasons for video loss on your security cameras:

1. Power Supply

This is one of the most critical reasons why you see video loss on your security camera. In whatever you are doing when it comes to security cameras, the power supply is essential and important, as without a power supply your camera would not be able to either capture any image or record any form of footage that would be useful for investigation or for any purpose it is meant for.

Without a power supply, you would see video loss, your CCTV losing videos during night hours, or your cameras flickering on and off at any particular point in time.

Also, many things can be determinant factors why you may experience a shortage of power supply for your security camera, and they are:

  • Wrong cable connection
  • Bad sockets
  • Using one cable for many cameras at the same time
  • Bad cables

If you are unable to know the particular cable you are supposed to connect to enable you to get visuals from your cameras, you may be experiencing video loss because you might have connected the wrong cable or HDMI to the wrong AV or whatever cable or port you are supposed to connect them to.

This is the major reason why it should be professionals that are supposed to handle anything that has to do with security cameras to avoid experiencing such things as video loss in critical times.

2. Damage of Power Supply

This is another reason why you may experience video loss on your security camera. This is very bad; it can happen as a result of a spike from the high tension or the transformer that supplies power to a particular area.

Once this happens, it is very obvious that your cameras would not be able to record anything and therefore would show you video loss on the screen when you want to view the footages that should have been recorded.

There are certain things that cause power damage in an environment and they are as follows:

  • Having your security cameras mounted on a metal surface
  • Spikes from the high tension or transformer or the socket at home
  • High voltage currents
  • Low voltage currents
  • Water contact with electricity

3. No Strong WiFi Connection

Wi-Fi is the life wire of your security camera and you must always feed it with strong WIFI and good bandwidth for you to be able to have all the footages you are supposed to have from your security camera. If not, you would be disappointed when you will be in need of those videos and footage.

Just like water is to fish, WIFI is the same for your security camera. And there are some reasons why you may experience poor WIFI and bandwidth connections and they are as follows:

  • Distance between the security cameras and your routers
  • Barricades between the WIFI and your cameras
  • Signal interruption
  • Not sufficient bandwidth
  • No connection between your BNC connector and security cameras.

It is very important that you have your internet connection well fixed and close to your security cameras to enable them to capture all they are supposed to capture for you.

4. Bad IR Night Vision or Bad IR Cut Filter

This is very important to your security camera and once it is not well connected or fixed you would not be able to have good viewing on your security cameras, and at times you may not be able to see anything at all when you need to have your videos.

When you notice that your CCTV camera screen is blank at night, it may be as a result of your IR vision camera not having an IR sensor or that the IR sensor itself is bad, or possibly the person in charge of the camera was unable to turn the IR on when he was supposed to.

5. Compatibility/Type of Signal

When you notice that your DVR or NVR is showing video loss, there is a possibility that your NVR or DVR is not getting signal from the video stream, and this can be because your security camera is not the same brand as the DVR/NVR.

It can also be a result of your cameras having higher resolutions and they would not be able to receive signals from your NVRs and DVRs. It can also be a result of using old CCTV cameras with new NVR/DVR.

6. Wire Issues

Your wires can be bad and have issues and this would cause a huge problem for your security cameras. If your BNC cables are not good, your CCTV camera would definitely lose functionality. And this would result in video loss on your security camera.

7. Hardware and Firmware Issues

If your NVR/DVR is not in a good state and functioning well, this would cause video loss for your security camera. Always try as much as possible to monitor the updated information and always get your firmware updated so your security camera can give you what it needs.

8. IP Address Issues

This is a very critical issue when it comes to a security camera and the internet. If there is any form of conflict with your IP address then your security cameras would not be able to show any video or footage pr capture anything for you.

How To Fix Video Loss on My Security Camera?

Many things constitute video loss on security camera, but here we will show you how to fix one or two issues that can cause these problems on your security camera.

The first thing to do is to check the hardware and software if there is an issue there. If there is, here are how to fix them:

The hardware of a camera is as essential as anything you can think of, and it can cause issues of video loss on your security camera.

A camera’s hardware includes the power button, the cables, the DVR, the motherboard, etc. All these are essential factors that would cause video loss on security camera if they have any issue; as such, you should not joke about this.

On the other hand, the software is the internal component that makes up the camera accessories. This is unseen as it is a result of technology and innovation. If they are not up to date, you would not be able to access any form of video on your security cameras. A

You must ensure that you follow their rules and guides as to how they are supposed to be, what you are supposed to do, and how often you are supposed to check them.

Below are simple steps on how to fix your camera hardware:

  • To fix video loss on your security cameras, you have to open the camera DVR boss
  • Use good readers to check the state of the hardware’s
  • If they are not ok due to power shortage, ensure you change your source of power
  • Check them again with the reader and ensure they have the right voltage
  • If there is any form of physical damages, kindly get them replaced with good ones
  • Close them carefully
  • Then your hardware is good to go
  • Below are simple steps on how to fix your camera software issues:
  • Open your manufacturer’s website
  • Check out for new software updates
  • Kindly follow the prompts carefully
  • Update all the software’s to the latest version as prescribed by your manufacturers
  • Then your software’s would be up to date

Conclusion

Video loss on your security camera would make the security camera look useless, and it would not fulfill the purpose of which it was installed in your environment. You must ensure that you follow all protocols and ways necessary to make your security camera give you good visuals and quality footage at any time you need them.